What should be included in a client consultation?

Including a discussion of the client's hair history and desired outcome in a consultation is crucial because it allows the cosmetologist to understand the client's past experiences with their hair and what they hope to achieve. This information helps in assessing the current condition of the hair, identifying any potential challenges, and determining the best approach for their desired style.

By understanding the client's preferences and previous hair treatments, the cosmetologist can tailor their services to meet the client's specific needs and expectations. This approach fosters trust and establishes a strong client-professional relationship, which is vital for providing personalized and effective services.

While the other options may have their place in a broader client interaction or service process, they do not capture the essential purpose of a consultation, which is to gather relevant information to ensure a satisfactory outcome for the client’s hair care and styling needs.